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Oracle Application Management Service Request [message #603723] Wed, 18 December 2013 22:09 Go to next message
trantuananh24hg
Messages: 744
Registered: January 2007
Location: Ha Noi, Viet Nam
Senior Member
Dear all!

Our company have got finished deal licsence Oracle a few days ago, so, I'm looking the Oracle Application Management Service Request (in document css115ug.pdf which upload here) but I've not found, exactly I did not know how to find it to download.

May you guide me?

Thank you!
  • Attachment: css115ug.pdf
    (Size: 743.03KB, Downloaded 2260 times)
Re: Oracle Application Management Service Request [message #603730 is a reply to message #603723] Wed, 18 December 2013 23:38 Go to previous messageGo to next message
Littlefoot
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Registered: June 2005
Location: Croatia, Europe
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Service request? I might be wrong, but - you don't "download" it, you put a request on My Oracle Support. See Creating Service Requests.
Re: Oracle Application Management Service Request [message #603732 is a reply to message #603730] Wed, 18 December 2013 23:59 Go to previous messageGo to next message
trantuananh24hg
Messages: 744
Registered: January 2007
Location: Ha Noi, Viet Nam
Senior Member
Thank you for your reply, @Littlefoot.
My English so bad to make you understand exactly from my question. I'm sorry

I meant where is Oracle Application (image attached) to download? From Oracle Application, I can update or raise a service request instead of logging to Oracle Support website. So, I found it from googling, please correct me if I'm wrong. The Oracle Application in which raises a service request is Oracle Application Express?

http://i95.photobucket.com/albums/l130/trantuananh24hg/OAE_1.jpg
http://i95.photobucket.com/albums/l130/trantuananh24hg/OAE_2.jpg
http://i95.photobucket.com/albums/l130/trantuananh24hg/OAE_3.jpg
http://i95.photobucket.com/albums/l130/trantuananh24hg/OAE_4.jpg
Re: Oracle Application Management Service Request [message #603734 is a reply to message #603732] Thu, 19 December 2013 00:11 Go to previous messageGo to next message
Littlefoot
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Registered: June 2005
Location: Croatia, Europe
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Unfortunately, I can't view images you posted (company policy doesn't allow me to); if possible, upload them to OraFAQ and attach them to your next messages directly, instead of posting a link to one of file sharing services (otherwise, I'll be able to see them much later today, when I return home).

There might be an application which allows you to raise a service request without logging to My Oracle Support, but I don't know whether it exists or not. Sorry, someone else will have to assist you with that.

As of Oracle Application Express (Apex) you mentioned: you can put a "service request" for Apex as described here (when you request a new schema, additional space storage or you want to terminate a workspace). However, I'm not sure that this is "service request" you are talking about.
Re: Oracle Application Management Service Request [message #603737 is a reply to message #603734] Thu, 19 December 2013 00:24 Go to previous messageGo to next message
trantuananh24hg
Messages: 744
Registered: January 2007
Location: Ha Noi, Viet Nam
Senior Member
I'm sorry for inconvenience.
I attached file here. Because forum's rule does not allow zip or rar file upload, so I change the OAE.rar to OAE.rdf, please unchange the name into .rar extension.

I'm not sure OAE got a same function to Oracle Support Service website, too, so I place my question here.

Thank you
  • Attachment: OAE.rdf
    (Size: 464.38KB, Downloaded 1688 times)

[Updated on: Thu, 19 December 2013 00:49]

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Re: Oracle Application Management Service Request [message #603740 is a reply to message #603737] Thu, 19 December 2013 00:59 Go to previous messageGo to next message
Littlefoot
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Registered: June 2005
Location: Croatia, Europe
Senior Member
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Right; I've checked those images, thank you. However, I'm not familiar with that application so you'll really have to wait for someone else to assist.

[Updated on: Thu, 19 December 2013 00:59]

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Re: Oracle Application Management Service Request [message #603742 is a reply to message #603740] Thu, 19 December 2013 01:22 Go to previous message
trantuananh24hg
Messages: 744
Registered: January 2007
Location: Ha Noi, Viet Nam
Senior Member
Welcome Littlefoot!
Thank you for your reply.

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